Frequently asked questions
Everything you need to know about the at-home service. Can't find your answer? Message me on WhatsApp.
Which areas of Milan do you cover?
All of Milan city, especially Brera, the centre, CityLife, Magenta, Porta Nuova, Isola, Porta Venezia, San Babila, Porta Romana, Navigli, Sempione, Fiera and Tortona. I also reach Monza, Segrate (Milano 2) and Basiglio (Milano 3).
How much is travel?
I travel by taxi with all my professional equipment. The round trip depends on your area: 20 € in the centre, 30 € for most of the city, 40 € in the west (CityLife, Fiera, Tortona), 35–60 € outside the city. Your total is always calculated and shown before you book. Minimum treatment spend: 60 €.
How far ahead should I book?
I recommend at least 48 hours ahead. For Saturdays, holidays, weddings and events, 1–2 weeks is best. For last-minute requests message me anyway: if I'm free, I'll come.
How do I book?
Message me on WhatsApp with treatment, area and preferred day. I reply personally, we confirm time and address, and you get a reminder the day before.
What hygiene standards do you follow?
Steel tools sterilised in an autoclave and kept in sealed pouches opened in front of you; single-use files, buffers, spatulas and covers; gloves; surfaces disinfected before and after.
What do I need to prepare at home?
A table or free space, a power socket and good light. For full-body waxing, facials and massage I bring a table: I need about 2×3 metres.
Do you also work in hotels and offices?
Yes. I work in Milan hotels in coordination with reception and organise beauty days in offices for teams and companies.
How can I pay?
Pay online by card when booking, or pay cash on the day and leave your card as a guarantee: nothing is charged unless you cancel late. Invoices available on request.
What is the cancellation policy?
Free cancellation up to 48 hours before. Between 48 and 24 hours a 20% fee on treatments applies; under 24 hours, 50%. A no-show is charged the full treatment plus taxi. You can reschedule once for free up to 24 hours before, and no fee applies with a medical certificate.
Are you a certified beautician?
Yes. I started beauty school at 14, have worked in the field since 2009 and earned my professional beautician qualification in Milan, also teaching at an academy.
Reserve your moment.
Message me on WhatsApp: I reply personally and we find the day, time and treatment together.